Shipping Policy
Thank you for shopping with calindre. We aim to deliver your glasses quickly, safely, and reliably. Please review our Shipping Policy for details on processing times, delivery options, and related information.
1. Order Processing
All orders are processed within 1–3 business days.
Once your order is packed and ready to ship, you will receive a confirmation email with tracking details (when available).
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer several shipping options depending on your location. Estimated delivery times are as follows:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days
- Express Shipping: 2–5 business days
Delivery times may vary due to customs processes, local carrier delays, or high-demand periods.
3. Shipping Rates
Shipping fees are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions.
4. International Shipping
We ship worldwide.
Please note: international orders may be subject to customs duties, taxes, or import fees charged by your local authorities. These fees are the customer’s responsibility.
5. Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update after the shipment is dispatched.
6. Incorrect Address or Delivery Issues
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, additional shipping costs may apply.
If your package is lost or delayed, contact us at [email protected], and we will assist in resolving the issue.
7. Damaged or Missing Items
If your glasses arrive damaged or parts are missing, contact us within 48 hours of delivery.
Please include photos and your order number so we can assist you promptly.
8. Contact Us
For any shipping-related questions or support, please reach out to us at: